TERMS AND CONDITIONS

1.                                                    1. ACH take great care of the dogs undergoing hydrotherapy, the pool and
                 the equipment used.
                 However, all dogs receive hydrotherapy treatment entirely at their
                 owner’s risk. 

  2.                  2. Every session must be paid for on the day of treatment. 

3.                  3. No hydrotherapy treatment will be given without a registration form signed by
                     a veterinary surgeon.

                 4. Dogs with gastric upset, kennel cough, eye infection or
                     are otherwise unwell , will not be treated.
                     We would appreciate 24 hour cancellation notice in such cases.

                5. ACH require an up-to-date vaccination certificate.
                    No treatment will be given without this.

                6. Please notify ACH if, the dog’s health or condition worsens,
                    or if the veterinary surgeon advises against any further treatment.

                7. ACH reserves the right to refuse treatment to any dog.

                8. ACH request that the dog is not fed for at least 3 hours before
                    a hydrotherapy session, and that the dog has emptied its bowels before attending.

                9. ACH reserve the right to cancel any session. e.g. In the case of a power failure.
                   Please ensure that we can always contact you by telephone. e.g. Mobile number.
                   (See registration form)

              10. Please keep your dog on a lead and under your control
                   when not actually in the pool.

              11. ACH cannot be held responsible for any loss or damage
                   to vehicles or personal property
                   or loss or injury to any person or dog whilst on company premises, however caused.

              12. Please wear sensible shoes with non-slip soles during your visit as the floors
                   can become slippery when wet.
                   Anyone in the pool area can get splashed during a hydrotherapy session.

              13. Please bring your own towel at each session and a plastic bag for your wet towel.

                 14. Payment is by cash or cheque only (we cannot accept credit cards)